Terms and Conditions – Loaded UK
1. About Us
Loaded UK is a food business specialising in loaded fries and related products. We operate from [Insert business address]. For any questions, please contact us at info@loaded-uk.com .
2. Ordering
- All orders are subject to availability and acceptance.
- You must ensure all details provided during checkout are accurate and complete.
- Once an order is placed and confirmed, it cannot be modified. Please double-check your items and address before confirming.
3. Prices & Payment
- Our products may contain or come into contact with allergens including but not limited to: gluten, dairy, nuts, eggs, soy, and sesame.
- It is your responsibility to inform us of any allergies prior to placing an order.
- While we take care to avoid cross-contamination, we cannot guarantee that any item is completely allergen-free.
4. Allergens & Food Safety
- Our products may contain or come into contact with allergens including but not limited to: gluten, dairy, nuts, eggs, soy, and sesame.
- It is your responsibility to inform us of any allergies prior to placing an order.
- While we take care to avoid cross-contamination, we cannot guarantee that any item is completely allergen-free.
5. Cancellations & Refunds
- Due to the perishable nature of our products, we do not offer cancellations or refunds once the order has been prepared or dispatched.
- If there is an issue with your order (e.g. missing items, incorrect product), please contact us within 24 hours of receipt and we will investigate.
- Refunds will be issued at our discretion in the event of a genuine error or fault.